Our terms and conditions

Welcome to Mr Sales and Lettings!

These Terms and Conditions govern the use of our services by Landlords, Tenants, and any other users of our website and services offered by Mr Sales and Lettings, a Reading-based estate and letting agency.

1. Acceptance of Terms

By using our Website or Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, please do not use our Website or Services.

2. Services Offered

Mr Sales and Lettings offers a range of property-related services, including:
  • Residential property sales
  • Residential property lettings
  • Property management

3. Registration and Use of Website

You may be required to register on our Website to access certain Services. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

4. Landlords

  • Marketing and Advertising: We will market your property to potential tenants through various channels, including online listings, property portals, and local advertising (if agreed upon).
  • Viewings: We will conduct viewings with potential tenants and ensure they are qualified and meet your requirements.
  • Tenancy Agreements: We will prepare and manage tenancy agreements, including rent collection and deposit administration.
  • Property Management (Optional): We can offer additional property management services, such as maintenance and repairs (subject to additional fees).

5. Landlords' Fees

A detailed breakdown of our fees for landlords will be provided upon instruction.  These fees may include:
  • Marketing and advertising fees
  • Letting fees (upon successful letting)
  • Property management fees (if applicable)

6. Tenants

  • Property Search: We will assist you in finding a suitable property based on your needs and preferences.
  • Viewings: We will arrange viewings for your chosen properties.
  • Tenancy Agreements: We will guide you through the tenancy agreement process and ensure you understand your responsibilities.

7. Tenants' Fees

A detailed breakdown of our fees for tenants will be provided before you proceed with an application.  These fees may include:
  • Application processing fee
  • Reference check fee (if applicable)
  • Tenancy agreement administration fee

8. Referencing and Right to Rent Checks

We may conduct reference checks and Right to Rent checks on behalf of Landlords. You agree to provide all necessary information to facilitate these checks.

9. Deposits

Tenants will be required to pay a security deposit to the Landlord, which will be held in accordance with a government-approved deposit protection scheme.

10. Maintenance and Repairs

Landlords are responsible for maintaining the property in a good state of repair. Tenants are responsible for reporting any maintenance issues promptly.

11. Disclaimer

Mr Sales and Lettings acts as an agent on behalf of Landlords and Tenants. We cannot guarantee the success of any property sale or letting. We are not responsible for the condition of the property or any disputes between Landlords and Tenants.

12. Limitation of Liability

Mr Sales and Lettings shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our Services.

13. Termination

We reserve the right to terminate your access to our Website or Services at any time, for any reason, with or without notice.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

15. Contact Us

If you have any questions regarding these Terms, please contact us at:

16. Updates to Terms

We may update these Terms from time to time. You are responsible for checking these Terms periodically for changes.

Thank you for choosing Mr Sales and Lettings!

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